Shipping & Delivery.
At The Curlt, we take great care in preparing every order. Whether you’re purchasing handcrafted homeware, fashion, pantry essentials, or curated lifestyle products, our goal is to deliver your order safely and efficiently.
Last Updated: August 2026
Order Processing
Orders are processed within 1–3 business days after payment has been confirmed.
Orders placed during weekends, public holidays, or promotional periods may require additional processing time.
Once your order has been dispatched, you will receive a confirmation email containing your shipping details and, where available, tracking information.
Delivery Areas
We currently deliver:
- Within Uganda
- Selected African countries
- International destinations (where available)
Available shipping destinations will be displayed during checkout.
Delivery Timeframes
Estimated delivery times are:
Uganda
- 1–7 business days
Africa
- 7–21 business days
International
- 14–28 business days
Delivery times are estimates and may vary depending on customs processing, courier services, weather conditions, or other unforeseen circumstances.
Shipping Fees
Shipping costs are calculated during checkout based on:
- Delivery location
- Order weight
- Package dimensions
- Selected shipping method
Any applicable customs duties or import taxes for international orders remain the responsibility of the customer.
Order Tracking
Where tracking is available, you'll receive a tracking number once your order has been shipped.
If you experience any delays or require assistance locating your order, please contact our team.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please notify us within 48 hours of delivery.
Include:
- Your order number
- Clear photographs of the item(s)
- A brief description of the issue
We'll review the matter and arrange an appropriate solution.
Lost Deliveries
If your package has not arrived within the estimated delivery period, please contact us so we can investigate with the shipping carrier.
Failed Deliveries
If delivery cannot be completed due to an incorrect shipping address or unsuccessful delivery attempts, additional shipping charges may apply for redelivery.
Please ensure your shipping information is accurate before placing your order.
Contact
For any shipping-related enquiries, please contact us through our Contact Page or email us at: